Analyze: INFRAM Early Respondents Profile

HIMSS Analytics

Recently, HIMSS Analytics released the Infrastructure Adoption Model (INFRAM), an 8-stage maturity model that helps healthcare organizations assess their technology infrastructure capabilities and serves as a roadmap for meeting international benchmarks and standards. The model focuses on five core areas:

  • Mobility
  • Security
  • Collaboration
  • Transport
  • Data Center

To achieve a given stage, healthcare organizations must first complete an online self-assessment. They must score 70 percent or better for overall accomplishment for that Stage and all previous Stages. Like the other HIMSS Analytics maturity models, this scoring structure allows for some flexibility to accommodate different types of organizations, cultures and implementation processes.

To continue on the path toward Stage 7, organizations can purchase a detailed report noting gaps and highlighting the pathway toward complete infrastructure maturity. The report, called a Gap Assessment, provides opportunities to move through the stages. INFRAM respondents working with a HIMSS Analytics Certified Consultant can receive this robust report at no cost and engage with their consultant for assistance with efficient strategy development. Stage 6 and Stage 7 validation — demonstrating an effective organization-wide use of infrastructure — requires an onsite review by HIMSS Analytics.

This model will be an invaluable tool to healthcare organizations looking to reach their infrastructure maturity goals; when used in conjunction with the other HIMSS Analytics Maturity Models, the INFRAM can help organizations justify technology investments and develop a more informed strategy for streamlining hospital practices, mitigating risk, reducing costs and improving overall patient outcomes.

Between October 5 and November 1, 2018, 20 healthcare organizations completed the online INFRAM assessment for an initial Baseline Achievement Report summarizing their current standing.

HIMSS Analytics INFRAM Early Respondent Profile

Here are some key findings about the early respondents' self-reported information:

  • Most of the people who responded to the INFRAM survey are part of the senior leadership team at their organizations. Five of the respondents are CIOs, three are CTOs, two have the title VP & CTO and the rest include CISOs, IT Security Directors, Senior Enterprise Architects and other directors and managers.
  • Three-quarters of the responding organizations are based in the United States, with Brazil, Portugal, the Republic of Korea and Spain following behind.
  • The majority of these respondents have achieved Stage 4 on the INFRAM, with the lowest score at Stage 2 and the highest at Stage 5.

Key Takeaways

The INFRAM early respondent profile shows that there is still room to grow for healthcare organizations all over the world. Vendors who offer infrastructure solutions can now re-position their messaging in response to this new model and its benefits. Senior leadership teams seem to be the ones most interested in this new maturity model, so vendors might want to reach out to them initially to start the conversation. Knowing who the decision makers and champions are, where they're located and how much their organizations have room to grow will help vendors develop a smarter strategy and have more meaningful conversations upfront.

Healthcare organizations all over the world have invested millions of dollars into advanced technologies for clinical and operational support — but one of the biggest mistakes an organization can make is neglecting to update their aging infrastructure to support these new systems. In achieving INFRAM Stage 7 validation, healthcare organizations can ensure that their other technology investments aren't wasted on an outdated underlying platform that crumbles under its new requirements. Ultimately, this will improve care delivery, reduce security risks and lay the foundation for successful technology development tied to business and clinical goals.