How Analytics Helped Rush University Medical Center Improve Their LWBS Rate

HIMSS Analytics

In 2018, Rush University Medical Center (RUMC) achieved Adoption Model for Analytics Maturity (AMAM) Stage 7.

The AMAM is designed to measure and advance a healthcare organization’s analytics capabilities. Analytics serve to improve many facets of business beyond clinical decision support, such as the operational and financial aspects of the organization. This international eight-stage (0-7) model measures the capabilities gained from installation of technology and surrounding processes and focuses on four main areas: data content, infrastructure, data governance and analytics competency.

In their journey to Stage 7, RUMC demonstrated the ability to stream data in real- time from many sources, process it, and provide analysis on an almost-real-time basis.

At RUMC, a multidisciplinary group of clinicians, executives and data scientists came together to address the hospital’s goal to reduce their leave without being seen rate (LWBS). By building predictive models that employed large demographic and utilization data sets, the team was quickly able to identify high risk patients and customize workflows in near real-time to intervene before patients left the hospital. This resulted in a $1.5 million revenue savings and a LWBS rate reduction from 3.85percent to 1.25 percent. A hospital’s LWBS percentage is often considered a key indicator of overall efficiency and as having significant impact on revenue and patient satisfaction

The AMAM helps healthcare providers around the world focus their analytics efforts and investments by driving clinical, operational and financial analytics efforts to align with and support their organizational strategy. The model is flexible enough to accommodate different types of organizations, cultures and approaches to maturity. The AMAM is a staged roadmap designed to help providers successfully focus and align analytics efforts through a vendor neutral, capability oriented approach.

AMAM achievement is assessed by posing various compliance statements that span Stages 0-7. Healthcare organizations use a 5 point Likert scale to assess their compliance from “not enabled” to “fully enabled” for each compliance statement.

 HIMSS Analytics has developed a quick score tool that gives organizations their preliminary AMAM score range immediately, by answering just 28 questions- 7 questions within each of the 4 subject matter areas. Are you interested in finding out where your organization stands? Click the button below to get your free quick score today.

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